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Buying at
Barbara Kirk Auctions...
 

BARBARA KIRK

AUCTIONS

THE HARBOUR SALEROOM

PENZANCE CORNWALL

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A complete, professional & personal service...

 

Our auctions comprise of entries from private vendors... from collections & accumulations... down sizing, house contents, family estates etc...

 

We are independent, non-corporate auctioneers... operated by the sole proprietor...

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All our auctions are held live, online...with fully illustrated catalogues....

We do not add a surcharge to the-saleroom.com commission charged for using their services...

We offer a fast, pre-auction Condition Report service, normally within 24 working hours & with free extra images if requested...

 

You can also bid through us with our free 'Fair Bid' commission bidding service... It has a buyer proven guarantee, to buy for you as cheaply as possible subject only to other bids or any reserve...

To receive email alerts for all our auctions... click here & complete the box on the 'About Us' page...

Use the button below for for further information...

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​We can offer an

in-house postal shipping service...

 

We offer a in-house shipping service... but ONLY for items suitable for shipping by Royal Mail or Parcelforce tracked & insured services...

 

Postage is charged at cost with no surcharge added...

We add a fair fee for packing & handling, based on time, complexity & materials...

Shipping charges are added to your invoice for easy payment...

We start packing to ship in order as payments are received using our fair 'queue system'... We email you when your purchase is shipped with the tracking number...

For full details of our shipping service & items we cannot ship click the  'Shipping Information' button below

For items we cannot ship due to size, value or fragility etc. our recommended carrier is MBE (Plymouth)...

details here...

If the buyer's or any other carrier is used, the buyer is responsible for arranging in transit insurance. WE DO NOT ACCEPTRESPONSIBILITY FOR LOSS OR DAMAGE IN TRANSIT IF UNINSURED CARRIERS ARE USED.

For full details of our shipping service & items we cannot ship click the  'Shipping Information' button below

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Our buyers commission is only 15% +VAT...

This is the total commission we charge buyers who buy through our auctions...  For every £100 purchase you will be charged £15 plus VAT... No other added charges...

Buyers bidding live online through

the-saleroom.com  facility will pay commission of 4.95%

plus VAT for this service... this will be added by us to the buyer's invoice...

If shipping is possible & requested through our in-house shipping service, the charge will also be added to the buyer's invoice...

We recommend viewing our  Conditions of Sale for buyers before bidding.  By bidding, buyers are entering a contract to pay for any purchases...

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Important information...

Bidding & buying live with us using

the-saleroom.com...

 

Bidders & buyers please note... Placing a bid online with the-saleroom.com constitutes a legal contract to pay for any purchases. It also confirms the buyer is aware of & accepted our Conditions of Sale & Terms of Business.

THE ONLINE BIDDING SERVICE... We only operate the system as supplied. Any complaints about the operation of the service should be made to the-saleroom com...

LOSS OF INTERNET CONNECTION... Unless we have a hardware fault or breakdown, loss of connection or audio

may be beyond our control. Notice will be given live if we are responsible for a problem.

Please do not contact us to complain. The bidding service provider, your ISP, network problems, heavy internet traffic, unsuitable hardware etc. may be the cause of the problem...not us.

NEWLY REGISTERED BIDDERS... It is our policy to  temporarily decline newly registered bidders, unknown to us & with no buying record. We contact you by email for assurances to allow bidding. If no reply is received before the auction, registration to bid remains as 'declined'

BLOCKED BIDDERS... We automatically block registered bidders with bad feedback unless we are contacted by them to resolve the matter. We block non-payers from all our future auctions & leave negative feedback.

 

REGISTER TO BID EARLY...

Late registrations to bid, once the auction has begun, may be declined without notice, especially for new registrants.

PLEASE BID PROMPTLY...

The auctioneer will not wait for slow internet bidders.

Bids are accepted by the system automatically in placement order. Ensure your bid has been accepted by noting the 'you are winning' message. It is safer to follow the on screen bidding increments than the audio.

MATCHING BIDS... If two bidders place matching bids live or as an 'auto bid' the bid placed first is automatcally given precedence by the-saleroom.com system.

OUR PRECEDENCE OF BIDS... We give precedence to & take bids from bidders present in our saleroom before live online bids...

PAYING FOR ONLINE PURCHASES... We email invoices to all winning bidders from the day after the auction. Payment is taken by our office by telephone using debit card or by direct bank transfer. Credit card payments are accepted only up to a maximum of £250. Overseas buyers must pay by bank transfer only.

NOTE: We do not have the facility to take payment from any cards registered with the-saleroom.com for their security purposes.

We are regularly  commended by our buyers...

Here are just a few...all unsolicited & genuine... feedback... none from family or friends!!!

"Many thanks for your wonderful service... dealing with friendly, reliable, professionals such as yourself is a pleasure"... (B*J*)

 

"...thank you for the most professional auction that I have had the privilage to attend online..." (M*L*)

" I bought 4 lots on the same day from 4 different auctions, all of which are pack & post... you are not just out in front by a distance...the rest of the field are not in sight!" ...(A*B*)

"...the entire service... from request for additional information... the telephone bidding process... accounts...

dispatch... has been very good" ...(S* H*)

"Thank you for such a smooth & effiecient service...if I could leave feedback it would be 5 stars"... (J*S*)

"I buy from dozens of auctions across the UK & I have to tell you I get the best service from you..." (T*S*)

"...thank you for the care & quality of the packing & for the very courteous & informative response when i phoned..." (A*T*)

Copyright... All images, wording & other content created by, original to & used on the Barbara Kirk Auctions website are copyright & are the sole property of Barbara Kirk Auctions & cannot be copied or reproduced without permission. (All rights reserved. 2021/22)